Delivery Information for Purchasing PoE Items on Eznpc


You can buy PoE Items on Eznpc.com, which has been focusing on POE Currency sales for over 5 years, served more than 500K players. We grant in-game Poe Currency / Items instant delivery, cheap price and 100% safe, 0 ban records in the past 5 years. Over many years of offering our services to gamers worldwide, we have always been asked the same question. “When will I receive my order?” We are hard at work providing the best experience for our shoppers. Now we are releasing an industry-first page that provides complete transparency into delivery times. Below you will find updated delivery information for orders made in real-time. We hope this additional information will provide clarity into when you will receive your order.

Delivery types

After receiving and reviewing your payment, we will send your ordered goods to you in-game through face-to-face trade, in-game mail, auction houses, and other secure methods.

1. Face-to-face trade

We will stipulate a time to trade items to you at a certain location in the game. The estimated trading time is 5 minutes and 1 hour.

2. In-game mail

After we get your game ID, server and other information, we will use the in-game mail system to deliver the item to you. The estimated trading time is 5 minutes to 20 minutes.

3. Auction house trade

You please put a certain in-game item on in-game auction house according to the agreed sellout price, and we will buy the item with the game currency within a certain period of time. The estimated trading time is 5 minutes to 2 hours.

Please notes:
- You have to pay the auction house fees yourself
- Only one sort of article may be offered in the AH, a mixture of e.g. Blue Pearl and Small Lustrous Pearl is not allowed.

Delivery Time


- After you have paid for your order, we will deliver items as soon as possible, with PoE items in 10-30 min and other games more time but not long.

- Different games need different delivery Time, and we will do our best to save your waiting time.

And if the waiting time is more than the introduction, usually we will email our customers to explain the reason. Or please come to Live Chat to contact us.

There are some possible reasons would occur  the delay with virtual items/currencies:

1. Incorrect Information - Wrong delivery information is the number one reason an order is delayed. Please always double-check all spelling and info entered. You can verify the information by looking up your order number on our website or checking the order confirmation email.

2. Unavailability - Next being AFK or unable to receive a delivery for certain games leads to long delays. If you are not online when we are ready to send your gold, items, etc. you may be required to wait for the next delivery timeframe.

3. High Demand - During new game updates/releases we usually experience a sudden spike of orders which sometimes leads to longer delivery times. The dashboards below can help you determine if there are any issues.

4. Out of Stock - While we try to always have stock on hand we do sometimes run out due to high demand. Unfortunately, we can not predict all stock for all games due to many complex factors, but we will always try to deliver as fast as possible and provide accurate estimates.

5. Verification Requirements - Occasionally we require additional verification and security requirements for an order. If you receive this request please complete all requirements as soon as possible so we can deliver your order.

6. Other reasons.

If your order got delayed, I need to apologize for the inconvenience. Please come to Live Chat to contact us, we will help you trade your order at once. Thank you.

Refund & Exchange

1. You can feel free to cancel your order and get a full refund before delivery

2. Refund is not accepted once order completed

3. If the products delivered to you is not the one you ordered, you can contact us for exchange or refund, we will handle it for you in 24 hours.

Delivery Tips


- Please check your information before the order is confirmed so that we can deliver products successfully.

- When the delivery time is settled, please ensure your character is online so that we can deliver the products to you successfully. (suitable for some delivery types)

- We will keep all the delivery screenshot during the trade. If you need them, please contact us to acquire them.

- If any problem prevents you from receiving the products, please chat with us on our sites. We will help you solve the problems.

Come join thousands of players on the most rapidly growing PoE Items market - Eznpc.com.

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